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  • What is the Minimum Order Quantity (MOQ) for customized intimate wear?

     We support flexible customization. The minimum order quantity for B-end bulk customization is negotiable (usually starting from 100 pieces), and there is no minimum order quantity for C-end personal customization, which can be customized with 1 piece.

  • How long does it take to make customized samples? Can the sample fee be refunded?

    The sample production cycle is 3-7 working days, and the sample fee is charged according to the complexity of customization (usually 50-200 yuan/piece); if bulk customization is carried out later (reaching the agreed MOQ), the sample fee can be fully deducted from the payment.

  • Can I provide my own design drawings or samples for customization?

    A: Yes, you can provide design drawings, samples or detailed demand descriptions, and our design team will accurately connect and restore your needs to complete the customization.


  • What is the delivery cycle for customized products?

    A: After the samples are confirmed to be correct, the cycle for small-batch customization (100-500 pieces) is 15-20 working days, and the cycle for large-batch customization (more than 500 pieces) is 20-30 working days, which can be adjusted according to the order quantity through negotiation.

  • Can customized products be modified? Is there an additional charge for modification?

    A: Before sample confirmation, design, fabric, details, etc. can be modified for free; after sample confirmation, if modification is needed, a small fee will be charged according to the complexity of the modification (negotiable in detail); major modifications are not supported during mass production to avoid affecting delivery time and cost.

  • Where is Musadi Lingerie's factory located? Can I visit it?

    A: Our factory is located in Shantou, China (the center of the intimate wear industry cluster). B-end customers are welcome to make an appointment to visit. Please contact us 1-3 working days in advance, and we will arrange a special person to receive you.