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  • How to handle quality problems with customized products?

    A: If quality problems are found after receiving the products (such as fabric damage, version deviation, craftsmanship defects, etc.), please contact us within 7 working days and provide photos/videos of the problems. After verification, we will provide free replacement, repair or return and exchange (compensation plan can be negotiated for bulk customization).

  • Can customized products be returned or exchanged if there is no quality problem?

    A: Customized products are made on demand and are unique. If there is no quality problem, return and exchange are not supported. Please confirm the customization plan before starting production.

  • How to become a cooperative customer of Musadi Lingerie?

    A: Whether it is B-end customization OEM, bulk procurement or C-end personal customization, you can contact us through the website consultation entry, explain your needs, and we will have an exclusive customer service to connect and promote the cooperation process.