We support flexible customization. The minimum order quantity for B-end bulk customization is negotiable (usually starting from 100 pieces), and there is no minimum order quantity for C-end personal customization, which can be customized with 1 piece.

The sample production cycle is 3-7 working days, and the sample fee is charged according to the complexity of customization (usually 50-200 yuan/piece); if bulk customization is carried out later (reaching the agreed MOQ), the sample fee can be fully deducted from the payment.

A: Yes, you can provide design drawings, samples or detailed demand descriptions, and our design team will accurately connect and restore your needs to complete the customization.

A: After the samples are confirmed to be correct, the cycle for small-batch customization (100-500 pieces) is 15-20 working days, and the cycle for large-batch customization (more than 500 pieces) is 20-30 working days, which can be adjusted according to the order quantity through negotiation.

A: Before sample confirmation, design, fabric, details, etc. can be modified for free; after sample confirmation, if modification is needed, a small fee will be charged according to the complexity of the modification (negotiable in detail); major modifications are not supported during mass production to avoid affecting delivery time and cost.

A: We all use high-quality fabrics (cotton, modal, silk, spandex, etc.), which have been strictly selected and inspected, meeting international intimate wear industry standards, skin-friendly, breathable, comfortable, free of harmful ingredients, and the quality is guaranteed.

A: Our regular products adopt international standard sizes, and size customization is also supported; a detailed size chart (including parameters such as bust, waist circumference and shoulder strap length) will be provided on the website, and exclusive size suggestions can also be provided according to customer needs.

A: Yes, our products can provide relevant quality certification reports such as OEKO-TEX and SGS according to customer needs, ensuring that the products meet export and customer quality requirements.

A: B-end customers can provide procurement needs (category, quantity, specifications, customization requirements, etc.) and contact us through online consultation, email or phone, and we will provide an accurate quote within 24 hours; the quote includes fabric, production, craftsmanship and packaging costs, excluding shipping and taxes (negotiable on demand).

A: Bank transfer, PayPal, WeChat Pay, Alipay and other payment methods are supported; installment payment is available for bulk customization (30% advance deposit, and the balance paid after production is completed), which can be negotiated in detail.

A: Global export is supported. We can provide customs clearance related documents such as commercial invoice, packing list and quality certification report according to customer needs to assist customers in smooth customs clearance.

A: If quality problems are found after receiving the products (such as fabric damage, version deviation, craftsmanship defects, etc.), please contact us within 7 working days and provide photos/videos of the problems. After verification, we will provide free replacement, repair or return and exchange (compensation plan can be negotiated for bulk customization).