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Your current location:  FAQ
  • Can customized products be returned or exchanged if there is no quality problem?

    A: Customized products are made on demand and are unique. If there is no quality problem, return and exchange are not supported. Please confirm the customization plan before starting production.

  • How to contact for after-sales consultation? What is the response time?

    A: You can contact us through online customer service, email or phone. The response time is no more than 2 hours on working days (9:00-18:00), and we will respond within 24 hours on non-working days.

  • How to become a cooperative customer of Musadi Lingerie?

    A: Whether it is B-end customization OEM, bulk procurement or C-end personal customization, you can contact us through the website consultation entry, explain your needs, and we will have an exclusive customer service to connect and promote the cooperation process.

  • Where is Musadi Lingerie's factory located? Can I visit it?

    A: Our factory is located in Shantou, China (the center of the intimate wear industry cluster). B-end customers are welcome to make an appointment to visit. Please contact us 1-3 working days in advance, and we will arrange a special person to receive you.